Author Topic: Miramar Subscriptions  (Read 9275 times)

Offline P.F. KERR

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Re: Miramar Subscriptions
« Reply #60 on: May 26, 2024, 02:38:14 AM »
My Miramar subscription ends next month. I've emailed them, knowing the site has signed off from any current information, about buying a disk but had no reply.
Does anyone know if there are any disks still available for purchase? If there is I may have to trust to luck and forward them some funds to obtain one.

Thanks.
Peter Kerr

Offline pieter melissen

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Re: Miramar Subscriptions
« Reply #61 on: May 26, 2024, 09:23:11 AM »
Hi Peter

I ordered a disc last year, still haven't received it, but I have heard of people who did receive one. It seems to be a matter of patience. Therefore I renewed my subscription until May 2025, just to keep the cash-flow going for them.

Offline P.F. KERR

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Re: Miramar Subscriptions
« Reply #62 on: May 26, 2024, 11:16:49 PM »
Thanks Pieter. I'll renew and see what happens. Miramar is a treasure house of factual maritime information.
Peter.

Offline Allan RO

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Re: Miramar Subscriptions
« Reply #63 on: May 27, 2024, 08:09:40 AM »
What is going on with Miramar.  I renewed my subscription a couple of months ago,  worked ok for a while, then I was logged out and message saying subscription needs renewing,   Can get no reply from e-mail, and it seems I have thrown £20 down the drain.  Does anyonw know how to get any sense out of them.   They simply can not keep taking money for nothing.

Offline Bob Scott

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Re: Miramar Subscriptions
« Reply #64 on: May 27, 2024, 10:28:15 AM »
I bought the disk. It took many many months to come but is most useful. I can even update ship details. In the meantime I have let my subscription go and will not renew unless at some future date the database is updated again.

Offline Allan RO

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Re: Miramar Subscriptions
« Reply #65 on: May 27, 2024, 11:05:56 AM »
Hi Bob, Cant see it being updated somehow, may be I should buy a disc, for historical info. and cut my losses.    Its hard enough keeping Ocean Fleets updated (New ed. due this year) so to keep Miramar updated would take several prople fulltime.

Allan

Offline Holger Jaschob

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Re: Miramar Subscriptions
« Reply #66 on: May 27, 2024, 11:37:00 AM »
I had also ordered a disc last year. Up to now I only received an email from Danny Leahy.
Here is the original mail:

"Dear Holger Jaschob,

Sorry for the delay, It has taken far longer to get up to speed with the whole operation than expected.  My sincere apologies for any inconvenience or concern that this or any missed correspondence might have caused.

I can assure you that your disk is on it's way.  The CD is available as a physical disk or as a download, the two versions are exactly the same, the delivery method is the only difference.  Which would you prefer?

Since Rodger's death I have had to resolve a variety of issues, some technical problems that have needed to be fixed or worked around, and others stemming from the MSI having been solely created and maintained by Rodger, with an independent developer for the website and another developer for the disk.  Meanwhile, I became the resident technical support, which often involved translating the tech-speak from the developers, and dealing with any technical issues that emerged, while remaining aware of but detached from the day-to-day running of the MSI.

The delay has been primarily caused by the fact that, I have not had Rodger's offline membership record to work from necessary to ensure that membership extensions or changes are applied correctly to the correct account.

Instead I have had to laboriously reassemble the membership record from the individual details (First name, Email, Last name, expiration dates etc.), that like many secure websites are stored separately from each other.  This process is nearly done, as soon as it is I will amend any outstanding memberships as requested plus an additional 6 months for anyone who has been waiting.

Membership extensions are usually automatic, when done from the embedded Paypal links on the website, but payments directly through Paypal or to the NZ bank account, have to be manually connected to the relevant account.

The NZ Bank account has also been a problem, as it was solely in Rodger's name, and so after several months waiting for the bank, the bank and account have now been changed
Kiwibank
D M Leahy
38-9000-0606839-06
A change of email had been planned before Rodger died, as Gmail had been a problem for some time, it became more complicated after Rodger's death.  The old Gmail address remains but will be forwarded to the new email, which is:
[email protected]
I have recently learned that Rodger's original email address that he used before the Gmail one, is possibly still being promoted by some sources, but the '@clear.net.nz' address has not existed since 2018, so please disregard it and use the one above.

While I have been responsible for the online delivery of the disk, since it became an option, Rodger would give me the latest version of the database to send.

In the weeks immediately prior to Rodger's death he had been finding it increasingly difficult to work at the computer, and the last database file he gave me had not been processed correctly, it took several days to resolve the problem, the last website update Rodger did was also delayed by this.

While the solution was sufficient at the time, I had to revisit the issue after Rodger's death, to find a more permanent solution, but as I only found the instructions to adapt the database for the disk quite recently, the disk had remained nearly a month behind the website.

Regards,
Danny"

This mail arrived during last year but the disc didn't arrive.

Offline pieter melissen

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Re: Miramar Subscriptions
« Reply #67 on: May 27, 2024, 01:31:45 PM »
Hi Bob, Cant see it being updated somehow, may be I should buy a disc, for historical info. and cut my losses.    Its hard enough keeping Ocean Fleets updated (New ed. due this year) so to keep Miramar updated would take several prople fulltime.

Allan

Miramar has decided not to update ist files since the passing of Captain Rodger Haworth. This has been widely published and what you pay for now is to have access to the frozen files of mid 2022. By buying the disc, which seems to be having gestation time, you can close your subscription.
« Last Edit: May 27, 2024, 08:35:27 PM by pieter melissen »

Offline Allan RO

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Re: Miramar Subscriptions
« Reply #68 on: May 28, 2024, 01:42:08 PM »
Miramar seems to have corrected itself and I am now OK until Feb. 2025

 

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