I had also ordered a disc last year. Up to now I only received an email from Danny Leahy.
Here is the original mail:
"Dear Holger Jaschob,
Sorry for the delay, It has taken far longer to get up to speed with the whole operation than expected. My sincere apologies for any inconvenience or concern that this or any missed correspondence might have caused.
I can assure you that your disk is on it's way. The CD is available as a physical disk or as a download, the two versions are exactly the same, the delivery method is the only difference. Which would you prefer?
Since Rodger's death I have had to resolve a variety of issues, some technical problems that have needed to be fixed or worked around, and others stemming from the MSI having been solely created and maintained by Rodger, with an independent developer for the website and another developer for the disk. Meanwhile, I became the resident technical support, which often involved translating the tech-speak from the developers, and dealing with any technical issues that emerged, while remaining aware of but detached from the day-to-day running of the MSI.
The delay has been primarily caused by the fact that, I have not had Rodger's offline membership record to work from necessary to ensure that membership extensions or changes are applied correctly to the correct account.
Instead I have had to laboriously reassemble the membership record from the individual details (First name, Email, Last name, expiration dates etc.), that like many secure websites are stored separately from each other. This process is nearly done, as soon as it is I will amend any outstanding memberships as requested plus an additional 6 months for anyone who has been waiting.
Membership extensions are usually automatic, when done from the embedded Paypal links on the website, but payments directly through Paypal or to the NZ bank account, have to be manually connected to the relevant account.
The NZ Bank account has also been a problem, as it was solely in Rodger's name, and so after several months waiting for the bank, the bank and account have now been changed
Kiwibank
D M Leahy
38-9000-0606839-06
A change of email had been planned before Rodger died, as Gmail had been a problem for some time, it became more complicated after Rodger's death. The old Gmail address remains but will be forwarded to the new email, which is:
[email protected]I have recently learned that Rodger's original email address that he used before the Gmail one, is possibly still being promoted by some sources, but the '@clear.net.nz' address has not existed since 2018, so please disregard it and use the one above.
While I have been responsible for the online delivery of the disk, since it became an option, Rodger would give me the latest version of the database to send.
In the weeks immediately prior to Rodger's death he had been finding it increasingly difficult to work at the computer, and the last database file he gave me had not been processed correctly, it took several days to resolve the problem, the last website update Rodger did was also delayed by this.
While the solution was sufficient at the time, I had to revisit the issue after Rodger's death, to find a more permanent solution, but as I only found the instructions to adapt the database for the disk quite recently, the disk had remained nearly a month behind the website.
Regards,
Danny"
This mail arrived during last year but the disc didn't arrive.
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