I am not entirely surprised.
I recently overheard a conversation between the pilot on board a good sized tanker, inbound to BP Hamble, and the berthing officer at the terminal.
The man at BP was very helpful, arranging manifolds, wires & ropes etc.
Once it was decided what would be used, the berthing officer said to the pilot "I will talk to you again later when you are closer".
The reply, delivered in a snooty, brusque manner was "No you won't. I will be talking to VTS on channel 12 and don't expect any further communications from you"!
I remarked to a friend that, if I was the berthing officer, I would have gone for a cup of tea and kept quiet (as ordered) as the pilot struggled to park the tanker!
It is also interesting to listen to the berthing operations across the river at Fawley. It is amazing to hear the person in charge of mooring advising the pilot on board something like Front Shanghai that he needs to go ahead another 15cm!
Now that is precision parking!