Author Topic: Does Equasis require you to change password?  (Read 1825 times)

Offline csaba

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Does Equasis require you to change password?
« on: December 19, 2021, 11:44:23 PM »
A message popped up that I need to change my Equasis password in order to prevent blocking my account. Is this a legit request? Why would they need me to change my password? I am always a bit wary of these request for immediate action as there are plenty of phishing scams out there.

Offline ChasB46

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Re: Does Equasis require you to change password?
« Reply #1 on: December 19, 2021, 11:52:38 PM »
New rules (5 page pdf) to be found at https://www.equasis.org/EquasisWeb/Static/MOA/About/infos_accounts_management.pdf

Amongst them this text

Offline csaba

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Re: Does Equasis require you to change password?
« Reply #2 on: December 20, 2021, 05:33:01 AM »
Thank you Chas. There seems to be some problem with them as the system constantly rejects my new password even if I have followed the instructions. Or it says that my e-mail is not valid or already in use.
I wonder if others have same/similar problem.
Any thoughts?

Offline Tony des Landes

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Re: Does Equasis require you to change password?
« Reply #3 on: December 20, 2021, 06:47:41 AM »
I had to renew my access yesterday and I had to activate my account before I could make the password change.

This was sent to my email and I had to click on that link and then I got a message that it was activated.

Account modification: you need to activate your account by visiting this link: http://www.equasis.org/EquasisWeb/public/Activation?p_email=tdeslandes%40xtra.co.nz&p_cle=24898FA1D108
...

Offline Holger Jaschob

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Re: Does Equasis require you to change password?
« Reply #4 on: December 20, 2021, 09:21:24 AM »
csaba,

same problem. I renewed my account, but didn't even get this registration mail.
Now I even can't contact equasis. Always the same message.
Now I'll try to get a new password by using the "Lost password" button.
Hope this will work.

Additional info: Found the mail from equais in my spam folder.
Tried again to activate and now it works.
« Last Edit: December 20, 2021, 09:30:09 AM by Holger Jaschob »

Offline Tom Walker

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Re: Does Equasis require you to change password?
« Reply #5 on: December 20, 2021, 09:27:40 AM »
Thanks Chas for the advice on this one, all changed OK,

Seasons Greetings (to you and the chow)

Tom

Offline Robert J Smith

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Re: Does Equasis require you to change password?
« Reply #6 on: December 20, 2021, 01:12:05 PM »
I had the same pop up on Saturday, went through the process and changed password with no problem.

Offline csaba

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Re: Does Equasis require you to change password?
« Reply #7 on: December 20, 2021, 11:09:05 PM »
Hmmmm, something is off here. I receive the links, receive the new temporary password but when enter it I still get the message that my e-mail and/or password are unknown.
Any thoughts?

Offline csaba

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Re: Does Equasis require you to change password?
« Reply #8 on: December 20, 2021, 11:14:15 PM »
I received a notice that my account have been activated but when I enter the password and e-mail it still says that I am unknown.

Offline gwrdave

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Re: Does Equasis require you to change password?
« Reply #9 on: December 21, 2021, 12:47:36 AM »
Lot of hassle but the password I put in didn't work so had to request a temporary password. When I received the email copied into Equasis and logged o,. Go back to email and activate account, had to activate with an additional email as well then all worked fine.

Offline csaba

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Re: Does Equasis require you to change password?
« Reply #10 on: December 21, 2021, 08:50:39 PM »
It works now  :)

 

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