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Shipspotters all over the world => Site related news, functions and modules => Topic started by: csaba on December 19, 2021, 11:44:23 PM

Title: Does Equasis require you to change password?
Post by: csaba on December 19, 2021, 11:44:23 PM
A message popped up that I need to change my Equasis password in order to prevent blocking my account. Is this a legit request? Why would they need me to change my password? I am always a bit wary of these request for immediate action as there are plenty of phishing scams out there.
Title: Re: Does Equasis require you to change password?
Post by: ChasB46 on December 19, 2021, 11:52:38 PM
New rules (5 page pdf) to be found at https://www.equasis.org/EquasisWeb/Static/MOA/About/infos_accounts_management.pdf

Amongst them this text
Title: Re: Does Equasis require you to change password?
Post by: csaba on December 20, 2021, 05:33:01 AM
Thank you Chas. There seems to be some problem with them as the system constantly rejects my new password even if I have followed the instructions. Or it says that my e-mail is not valid or already in use.
I wonder if others have same/similar problem.
Any thoughts?
Title: Re: Does Equasis require you to change password?
Post by: Tony des Landes on December 20, 2021, 06:47:41 AM
I had to renew my access yesterday and I had to activate my account before I could make the password change.

This was sent to my email and I had to click on that link and then I got a message that it was activated.

Account modification: you need to activate your account by visiting this link: http://www.equasis.org/EquasisWeb/public/Activation?p_email=tdeslandes%40xtra.co.nz&p_cle=24898FA1D108
Title: Re: Does Equasis require you to change password?
Post by: Holger Jaschob on December 20, 2021, 09:21:24 AM
csaba,

same problem. I renewed my account, but didn't even get this registration mail.
Now I even can't contact equasis. Always the same message.
Now I'll try to get a new password by using the "Lost password" button.
Hope this will work.

Additional info: Found the mail from equais in my spam folder.
Tried again to activate and now it works.
Title: Re: Does Equasis require you to change password?
Post by: Tom Walker on December 20, 2021, 09:27:40 AM
Thanks Chas for the advice on this one, all changed OK,

Seasons Greetings (to you and the chow)

Tom
Title: Re: Does Equasis require you to change password?
Post by: Robert J Smith on December 20, 2021, 01:12:05 PM
I had the same pop up on Saturday, went through the process and changed password with no problem.
Title: Re: Does Equasis require you to change password?
Post by: csaba on December 20, 2021, 11:09:05 PM
Hmmmm, something is off here. I receive the links, receive the new temporary password but when enter it I still get the message that my e-mail and/or password are unknown.
Any thoughts?
Title: Re: Does Equasis require you to change password?
Post by: csaba on December 20, 2021, 11:14:15 PM
I received a notice that my account have been activated but when I enter the password and e-mail it still says that I am unknown.
Title: Re: Does Equasis require you to change password?
Post by: gwrdave on December 21, 2021, 12:47:36 AM
Lot of hassle but the password I put in didn't work so had to request a temporary password. When I received the email copied into Equasis and logged o,. Go back to email and activate account, had to activate with an additional email as well then all worked fine.
Title: Re: Does Equasis require you to change password?
Post by: csaba on December 21, 2021, 08:50:39 PM
It works now  :)