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« on: June 05, 2018, 11:25:20 PM »
This CAPTCHA issue has become near impossible. I've attempted twenty times to send a message about correcting ship details but have not been successful. I fill the box with V1 SHUTDOWN and this has worked after five or six attempts in the past, if you're patient enough.
I have to say that the need for this "hurdle" to communication never seemed necessary in the first place.
Does anyone else communicate with the administration using the reporting tool? If so, how do you manage without masses of frustration?
Is there any other way of sending a message that avoids this arguably pointless step in the procedure?
I have been kindly notified that the IT administrator/s have been investigating and I appreciate that. I wonder if they could put some thought into circumventing the whole CAPTCHA process and so make the communication much easier.
Thanks.
Peter Kerr