What's up with all this Marine Atlantic bashing
They are trying the best they can to provide service to Newfoundland, even it's president Wayne Follett is saying the company is still a "work in progress" since they're trying to incorporate new ships, new terminals, and alternate facilities for docking (North Sydney side). This is no overnight fix, it's going to take time for MAI to get up to snuff. Patience is the key word here!!
However, I think Trucker raised some good points, the Vision had been caught in a gust of wind and a rubber bumper hit the vessel and made a hole in the ship last winter, delaying crossings during peak Christmas travel. They had to use the Ericson, and the J&C was under refit in Halifax at the time.